Legacy Housing
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Legacy Housing Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Legacy Housing has 2.1 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Brand of housing, Floor plans, Excellent customer service.
Cons: Poor customer service after-sale, Quality, Customer service.Recent recommendations regarding this business are as follows: "DO NOT BUY", "Skip the poor quality and the nightmare.", "stay away", "Do Not Buy from Legacy", "AVOID HERITAGE IN ASHEBORO AT ALL COSTS! You will be happy you did!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Legacy Housing has 2.1 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Brand of housing, Floor plans, Excellent customer service.
Cons: Poor customer service after-sale, Quality, Customer service.Recent recommendations regarding this business are as follows: "DO NOT BUY", "Skip the poor quality and the nightmare.", "stay away", "Do Not Buy from Legacy", "AVOID HERITAGE IN ASHEBORO AT ALL COSTS! You will be happy you did!".
Most users ask Legacy Housing for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Legacy Housing Reviews
"Heritage Housing Minden, La- Scott Macon"
Heritage Housing in Minden, La gave us an easy house buying process. The staff is so friendly, easy to get in touch with, and knowledgeable of everything we...
"Trash from day 1"
Ordered brand new 2011 home from Atchafalaya Homes in New Iberia, Louisiana, in December 2010. At least it was delivered as promised. My 30 day inspection list...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Worth, Texas
Trash from day 1
Ordered brand new 2011 home from Atchafalaya Homes in New Iberia, Louisiana, in December 2010. At least it was delivered as promised.
My 30 day inspection list was submitted, I specifically stated that the windows weren't sealed. Well here we are 13 years later, and I have damaging leaks around every single window, which in turn, has damaged every wall involved as well as the floor. I have reported numerous times throughout these years, even all the way up to the president of the company in 2015. He basically said NOT his problem.
NO ONE, at Legacy, Federal Investors, OR Atchafalaya Homes would ever even listen, much less look. The first major leak was wall by the front door. When had it replaced, there was a round hole, where i guess the outdoor fixture was suppose to go, and they apparently cut it wrong... so here we are...
BLACK MOLD!!! Thank you Legacy!
- But you get what you pay for
- Cheap
- Horribly put together i cant even say built
Preferred solution: Repairs! If they had done their job when asked, my house wouldn't be in this condition
User's recommendation: DO NOT BUY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Texas
No response from Legacy
- Poor customer service after-sale
Preferred solution: Price reduction
User's recommendation: stay away
Sand Springs, Oklahoma
Dis·sat·is·fac·tion
User's recommendation: Skip the poor quality and the nightmare.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hinesville, Georgia
RETURN MY PHONE CALL!!!!
Preferred solution: My taxes on mobile home included in my payment like I was promised!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Commerce, Texas
Not a great place to buy a new home or to work at
In a nutshell. Their homes are not quality at all!!
They will rip you off as much as they can for their profit. They dont know how to make deals which ultimately means they dont make sales. They will give you the run around to get issues fixed on your mobile home (and trust me, you will have some issues) They treat their employees like slave workers. They expect them to sell bad quality overpriced mobile homes and pay them minimum wage in the meantime.
Some of the offices are like dumps. No air conditioning, no water for guests, dirty bathrooms, half the sales people dont even have common office stuff or even computers. Just very unorganized, poor reputation and the corporation has no concept of what a good company really is. I would give it 0 stars if I could.
All I got to say is Buyers Beware!
Definitely check out their competitors! You will see what Im talking about.
- Poor office conditions
- Warranty issues
- Misleading
Preferred solution: Apology
User's recommendation: Do Not Buy from Legacy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Asheboro, North Carolina
Deposit Refund
Good Day Team, I am unfortunately experiencing service and communication issues with your Asheboro Heritage housing location. I have tried to resolve matters with the team but they do not care and have not tried to resolve my issue.
I would appreciate if someone could take the time to call me to go over the details as it has been a lengthy 5 month process and at no fault of our own - their lender could no longer fund our land. I have all the documents available and ready to send to someone who can help. The new GM has made our life *** and depleted our savings, again, at no fault of our own. I have been diligent in getting the paperwork to Heritage as well as the lender as soon as available.
I want to resolve things before taking legal action.
Please advise.
adding that i have still yet to be met with a resolution and have contacted my attorney to fight this. Absolutely pathetic service - the team has no clue what they are doing
- Honesty
- Workers
- Rip off company
Preferred solution: Full refund
User's recommendation: AVOID HERITAGE IN ASHEBORO AT ALL COSTS!!!! You will be happy you did!
Legacy does not honor warranty
- Brand of housing
- Poor customer service after-sale
User's recommendation: Do not purchase unless you don’t want the warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Leaks, black mold, cupping SUBFLOOR, door replaced but it is now damaged because it was too small
- Whole business experience
- Construction
- Quality
Preferred solution: Replacement
User's recommendation: Don't do it, they want the warranty to run out so they can really screw you over. The crap on the side is what they left. That was August, they left mold in the walls and the subfloor. They get a big fat "0'
Sorry workman ship
We have not heard a word from Legacy they don't care about their customers they have done been paid so they don't care
- Poor customer service after-sale
- Rip off company
- Workers
Preferred solution: Full refund
User's recommendation: Do not purchase from this Company
No how you feel going through same stuff
Beckley, West Virginia
Inquiry
User's recommendation: Stay away!!!!
Try contacting Dept. of manufactured housing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
NEED EOB FOR CHECK #218
Housing Disaster
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM LEGACY!!!!
I am actively pursuing a Lawyer. Class Action to be more specific.
I know for a fact that Legacy feels untouchable, because if they didn't, they would back up the quality of these homes. Their Lies and poor treatment of customers needs to stop and they need to be held accountable.
Replying to
Spring, Texas
Covid 19 impact
Construction and Repair Expert Talks
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Houston, Texas
Don't buy these homes they don'tsend you a statement and will not honor anything they tell you .want to find out about anything about your account they will not tell you . I had them escro
Preferred solution: Full refund
Dont buy these house thiet a pieace of *** former worker
- Manufacturer
- Poor customer service after-sale
Preferred solution: Get your *** togther
They are worthless don't buy one of there homes
- Poor customer service after-sale
- Honesty
- Quality
Preferred solution: Let the company propose a solution
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